Utility and Rental Assistance

Utility and Rental Assistance

If you are at risk of having your electricity disconnected, we may be able to help.

Virginia Eviction Reduction Pilot (VERP)

VERP can assist with utility payments (water, power, and sewer) as well as rent and rent arrears to avoid eviction.

Localities Served: 

Counties of Buchanan, Dickenson, Lee, Russell, Wise, City of Norton, Towns of Appalachia, Big Stone Gap, Cleveland, Clincho, Clinchport, Clintwood, Coeburn, Duffield, Dungannon, Gate City, Grundy, Haysi, Honaker, Jonesville, Lebanon, Nickelsville, Pennington Gap, Pound, Richlands, St. Charles, St. Paul, Weber City, and Wise.

Must meet income guidelines and certain risk factors to apply. Please call 276-325-0471 to be screened for eligibility.

Neighbor to Neighbor

Our Neighbor to Neighbor Utility Assistance program can help you pay utility bills from both Old Dominion Power (ODP) and Appalachian Power (AEP). This funding is available beginning October 1 of each year until all funds are exhausted.

Call 276-679-7240 to learn more.

Minimum Qualifications
  • ODP bill cannot be higher than $250 and AEP bill cannot be higher than $300

  • Applicant must have paid at least $100 in utilities to ODP or AEP in the last 90 days

  • This $100 must not come from fuel assistance or another agency pledge

  • Bill(s) must be in the applicant’s name

If you meet these qualifications, bring the following to our main office at Family Crisis Support Services, 5668 Freedom Blvd., Norton, Va.:

  • Photo ID of applicant
  • Photo IDs of all household members if possible
  • Social Security cards of all household members
  • Proof of income
  • Utility bill
  • Proof of payment

 

Our Advocates

Anna Blanken

Curt Hileman

Jade Leonard

Kristin Beverly

Shandah Wittman-Barker

Sheila Hileman