Marybeth Matthews Adkins has served as Chief Executive Officer of Family Crisis Support Services (FCSS) since 2012. FCSS started primarily as a shelter resource for victims of domestic/sexual violence and trafficking, but the organization’s role has expanded to help those who are facing homelessness because of a lack of social and economic parity and those living in poverty to achieve sustainable independence. Marybeth is the key advocate for those individuals in Southwest Virginia, often coordinating with area law enforcement agencies and victim witness protection programs to link consumers and clients to emergency shelters and/or safehouses, counseling, and navigation of court systems. Advocacy started early as Marybeth attended St. Mary’s Central Catholic High School in Sandusky, Ohio graduating in 1986. In 2008, Marybeth graduated from Liberty University with a Master of Arts in Human Services with a concentration in Family Counseling. In 1991, Marybeth graduated from the University of Virginia with a Bachelor of Arts in Liberal Studies with a minor in psychology. Marybeth is at the helm of Family Crisis Support Services, responsible for business administration and nonprofit management. Responsibilities include supervising personnel, fundraising, grant writing, budgeting, government relations, marketing, and ensuring accountability of agency functions with FCSS’s Board of Directors, auditors, and funders. In Southwest Virginia, Marybeth is the key individual contacted for crisis intervention/situations, including individuals of all ages and families. Marybeth is adept at interviewing children and families, developing action plans, providing counseling, providing court accompaniment, and liaising between the courts and other community-based organizations. Marybeth possesses an excellent blend of analytical, prioritization, interpersonal, and listening skills. In addition, Marybeth has proven skills in establishing trust and rapport, empowering children and adolescents to achieve self-reliance, confidence, and self-esteem. 

Marybeth serves on the following coalitions, councils, and boards: 

• Member of the Advisory Board for Sexual and Domestic Violence (Commissioned by Virginia Governor Glenn Youngkin).
• Chair of the Lenowisco COC/Balance of State
• Chair of the Regional Victims Response Team
• Member of the Regional Fatality Team for the Virginia Department of Social Services
• Member of the Governing Body for the Virginia Action Alliance

Elizabeth Hill is the Financial Administrator for Family Crisis Support Services. Elizabeth graduated from The University of Virginia’s College at Wise with a Bachelor of Science in Administration of Justice with a minor in sociology. Elizabeth began working for the organization twenty-one years ago. Elizabeth began her career with FCSS as a shelter coverage coordinator – working nights and weekends. “When you’re young – you want to save the world. I have worn a variety of hats in the organization. I started from the very bottom with a passion for domestic violence. I gradually climbed within the organization with my skillsets utilized in respective roles and served as the interim director at one time,” said Elizabeth. Eighteen years of Elizabeth’s two decades include budgeting, grant management/compliance, fiscal management, profit and loss/balance sheet review, procurement, strategic planning, human resources, and day-to-day operations of overseeing the organization’s organizational budget. Elizabeth has attended training and workshops on trauma-informed care approaches with victim services, mental/behavioral health, and crisis intervention for victims of domestic violence, sexual assault, and homelessness.

Michael Glen Wampler is the Program Development Administrator for Family Crisis Support Services (FCSS). Michael brings a wealth of knowledge to FCSS with a background in business and governmental affairs. Michael spent nineteen years in corporate business as the president of Kwik Printing, Inc. and later developed and implemented the Regional Retail Partnership program (RRP) in Tennessee, Georgia, and Western North Carolina for Charter Communications, the second largest multichannel video service provider in the United States. Michael spent 10 years as the Community Development Director and served as the assistant to the County Administrator for Wise County, Virginia. Most recently, Michael served as the project manager leading the development and construction of the 72-bed, multi-unit Family Crisis Resource Center campus. Michael provides strategic direction and operational leadership within the agency with an emphasis on capacity management, strategic planning, capital project management, and capital funding. 

“I truly believe in the mission of Family Crisis Support Services. The assistance that we provide domestic violence and sexual assault victims is invaluable as they attempt to move forward with their lives after navigating some very turbulent personal challenges. I’m personally on a trek to define operational challenges and form strategic alliances to set the agency up to serve the public for the next 40 years and beyond!”
-Michael Glen Wampler